FAQ

Where do you ship from and how long does it take?

We ship from US-based warehouses, so most orders leave within 1–2 business days. The exact delivery window is listed on each product page — we only state a window we can actually meet, and if an order is ever going to run past it, we'll email you before it does and offer a full refund if you'd rather not wait.

What's your return policy?

We accept returns within 30 days of delivery. Email us and we'll make it right — usually that means a replacement or a full refund. We'll send simple return instructions, and your refund is issued as soon as the return is on its way.

Are your products medical devices?

No — these are wellness products, we make no medical claims, and anyone dealing with a sleep disorder should see a doctor.

How do I track my order?

You'll get a shipping confirmation email with a tracking link as soon as your order ships. You can also check order status any time from your account page or the link in your order confirmation email.

How do I contact you?

Use the contact form or email us — we reply within one business day.

Do you offer discounts?

Yes — join our email list and we'll send a code for 10% off your first order straight to your inbox.